Terms and Conditions

About these terms

These terms apply to the use of jordangrandway.com and to private transfers arranged by Jordan Grandway. By requesting or booking a transfer, you agree to them.

Our service

Jordan Grandway arranges private road transfers in Jordan on request: from and to Queen Alia International Airport, from the airport to any city or tourist site in Jordan and to the King Hussein Bridge, and between Jordanian cities during a trip that starts or ends at the airport. Each transfer is private and arranged for your booking only.

Quotes and booking

Prices are not published on this website. Each request is quoted individually on WhatsApp, based on the route, date and details you provide.

A booking is confirmed only when we confirm it to you in writing on WhatsApp. The confirmation states the route, date, pickup time and price agreed for your journey.

Prices are quoted in Jordanian dinars (JOD) or US dollars (USD). Several payment options are available; the method and timing are agreed in the booking confirmation. Some bookings require a deposit, which we state in the confirmation.

Your information

Please give accurate details: pickup location, destination, date, time, flight details, and the number of passengers and pieces of luggage. Your transfer is planned on these details, and changes may affect the arrangements or the price.

Changes, delays and cancellations

If your plans change, or your flight is delayed or rescheduled, tell us on WhatsApp as early as possible and we will try to adjust the arrangements. Any conditions or charges for changes and cancellations are those stated in your booking confirmation.

Travel documents and border crossings

You are responsible for your passports, visas and travel documents, and for meeting the entry and crossing requirements of any border, including the King Hussein Bridge. Our service covers the road transfer to the point agreed in your booking.

Information on this website

Information about destinations is general and for guidance only. Opening hours, crossing times and local rules can change, so check official sources before you travel. Photos on this website are illustrative and do not show our vehicles.

Liability

We are not responsible for delays or losses caused by events outside our reasonable control, such as traffic, road closures, weather, border procedures or flight changes. Nothing in these terms limits any right you have under applicable law.

Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan.

Contact

For questions about these terms, contact us on WhatsApp.